A same-day or next-day response, from a team that knows you.

Send a request through your secure member portal and a consistent, physician-led team starts on it the same day or next day. Acute concerns, prescriptions, travel, and the follow-up when things get more complicated.

How membership works

One team, all year.

You reach your care team through My 24Care, your secure member portal. Raise a concern, ask for a renewal, or get something started, and the team begins addressing it the same day or next day. It's the same team every time, so you're not starting over.

Care is led by Dr. John Gillis, licensed to practise medicine in Nova Scotia, and across Atlantic Canada.

  • Acute concerns and general health questions
  • Prescriptions and renewals
  • Proactive health planning
  • Travel preparation and support while you're away
  • Referrals, diagnostics, and testing, coordinated and followed up
  • Virtual first, with in-person assessment when clinically appropriate

Our same-day/next-day standard is how quickly 24Care responds. Appointments, tests, and referrals with outside providers follow their own timelines.

Getting started

It starts with a clinical baseline.

When you join, adult members complete an Annual Health Assessment at Signature Health in Halifax. It gives your 24Care team a clear starting point for managing your healthcare through the year. Signature Health is a separate service and bills separately.

About Signature Health

Who it covers

Membership is for an adult member. It can extend to your family, or be sponsored by your organization.

Individual

One adult member, with full access to your care team through My 24Care. $2,950 plus HST annually.

Organizations

Organizations can sponsor membership for owners, executives, and others carrying significant responsibility. Earlier attention and coordinated follow-through can help reduce time away from work and the chance a manageable issue becomes a prolonged absence. Pricing is set per organization.

What members say

I'm a CEO and I'm on the road a lot. I don't have time to chase appointments. I log in to My 24Care, send my request, and my care team takes it from there.
Jordan Halifax
It's a multi-generational business, so there's always something on the go. With 24Care, my health and my family's don't slide to the bottom of the list. The team is quick to respond, and they're discreet.
Glenn Charlottetown
When something comes up, I send a request through My 24Care and hear back the same day or next. That's what I value most.
Nate Moncton

Ask about membership

Tell us who it's for and we'll follow up to walk you through how it works. Please don't include personal medical information

24Care is not an emergency service. In a medical emergency, call 911 or go to the nearest emergency department.